Best Buy
BestBuy Worst Service You Can Get - customer service

Lessons learned - do NOT ever buy from BestBuy that would need a service! Do NOT pay for extended services!

My recent experience with trying to get them to cover a broken part in my refrigerator, with the Service contract I purchased that was supposed to "cover wear and tear... No hidden cost, no out-of-pocket..." got me no where. I was told if I really wanted a service person to come out to look at it, he can say it's not covered and I will have to pay $100 for his trip! Then I talked to someone at Customer Relations and was told as long as the fridge "is still generating cold, nothing else is covered"...
Beware! Don't buy anything you'll ever possibly need repair from BestBuy.

Company: Best Buy
Country: USA

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