Best Buy
Plasma TV Panel Failed Twice and Exchange Refused
- 09-27-2011
- 6
I purchased a 50inch plasma tv from BestBuy in Enfield, Ct. I also purchased an extended service plan from BestBuy for the Tv from them at the same time. Within 5 months the panel went bad, the bestbuy tech came and replaced the panel and then again in another 5 months the panel went bad again. I asked if they exchange the tv for another one and they would, 't even consider it even though the tv is junk. Worst customer service I have ever seen.
Company: Best Buy
Country: USA