AT&T
Couldn't Resolve my Voicemail but Offered Great Service

My husband got me a new iPhone a few weeks ago. Everything seemed to be working properly until my son called me and told me that my voicemail box was full. I quickly went into my phone's voicemail settings and cleared out all the messages. This should have resolved the problem.

A few days later a client tried to call my phone and later sent me an email saying that my voicemail box was full. (According to my phone it was completely cleared out).

I called AT&T and they had me change a couple of things that didn't work. Then they had me talk to an engineer and still the problem was not resolved. Finally, they deleted the voicemail box and re-added it. This worked!

I really appreciate AT&T's awesome customer service. They were completely professional and polite through the entire 90-minute call!

Thanks AT&T!!

Company: AT&T
Country: USA
State: Minnesota
City: Minneapolis
Site: att.com

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