Digikey.com
Marcia Kalinowski Shipped incorrectly - paid 66 dollars for a 22 dollar order, no accountability, failure to listen
- 06-16-2010
- 3
Electronics and household app.
Ordered from these guys based on a suggestion from a forum.
Total of the order was approximately $22.
After contacting them was informed shipping cost would be $12.
Got a knock on the door - they shipped it UPS standard.
The total weight was approximately 250 grams.
GST/Duty was 2 dollars.
Due to their shipping method UPS said they would not deliver unless I paid TWENTY NINE DOLLARS in brokerage fees.
UPS has better services for almost the exact same price that waive all brokerage fees.
Total cost: ~$66 for a few resistors and capacitors.
After I complain to DIGIKEY, am informed that I could have paid in Canadian dollars in which case all of this could have been avoided. This offer was not made prior to ordering, despite 3 email exchanges with the SAME PERSON about the shipping costs.
Requested a $10 refund from them to appease my utter frustration, they refused.
Company: Digikey.com
Country: USA
Phone: 18003444539
Site: digikey.com