Sears
Free Delivery Promise Withdrawn After $8,000 Appliance Purchase
- 06-16-2010
- 5
Electronics and household app.
I recently paid for $8,000.00 worth of appliances at Sears. I spent several hours with the salesperson. I was told the delivery would be free. When I went back to the store to arrange delivery... The salesperson left me in some backroom for half an hour while the manager completely ignored me. I finally interrupted the assistant manager who was in the middle of a snack and asked for help. She told me they would could not deliver my appliances for free even after this is what I was told by the salesperson. I cancelled the entire order. There was no attempt to resove the issue with me. Needless to say... I will not be shopping at sears again.
Islands32@hotmail.com
Company: Sears
Country: USA
State: Hawaii