Sears
Very Bad Customer Service

I recently paid for $8,000.00 worth of appliances at Sears. I spent several hours with the salesperson. I was told the delivery would be free. When I went back to the store to arrange delivery... The salesperson left me in some backroom for half an hour while the manager completely ignored me. I finally interrupted the assistant manager who was in the middle of a snack and asked for help. She told me they would could not deliver my appliances for free even after this is what I was told by the salesperson. I cancelled the entire order. There was no attempt to resove the issue with me. Needless to say... I will not be shopping at sears again.

Islands32@hotmail.com

Company: Sears
Country: USA
State: Hawaii

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