Hewlett Packard Co
Faulty PC and Lemon Printer, Only Calling Cards Offered

On 11-21-99 my grandmother purchased an entire Hewlett Packard
pc system monitor, printer the works. The next day i had to return the printer bad sensor (purchased at circuit city) when i got that one home the printing was terrible, but because i'm a newcomer to the pc world i thought it was me (not).

In January on 00 my pc crashed. Come to find out it was the pc faulty (failed rockwell) i had to send the pc in for repair's. So im up and running again ready to tackle the printer thing again, and guess what my printer's a lemon too. Called HP (Hewlett Packard) and guess what they are sending me a replacement printer not a new one not the one i purchased.

This is what they told me " there isn't a thing we can do about the trouble you have had, but we will send u three 30 min. Pre-paid calling card's for the phone call's u have had to make". Then in return they gave me a 1-800# and a 1-900#.in which one was out of service and the other u couldn't us if it's long distance.

Sincerely,

Yvonne

Company: Hewlett Packard Co
Country: USA
State: Idaho
City: Boise
Address: PO. BOX 15 MAIL STOP. 516

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