Direct TV
HD TiVo Upgrade Led to Unmentioned Contract Extension

I too have been victim of Direct TV. I bought a HD Tivo receiver from Best Buy but the HD quit working so I called DTV and they advised that the HD tivo no longer works and I would have to upgrade to a HD DVR, No mention of a contract, I even asked as we were no longer in a contract and did not want to be.

I was told no contract extension, well they installed the equipment on 2/5/08 and low and behold I was roped into an 18 month contract without my knowledge. I called today for service repair and asked when my contract was up and was told 2/5/10, it is now a 24 month contract! I need to cancel my DTV because of a move so I am going to dispute the early termination fee (probably to no avail).

I am going to put editorials in all the major newspapers in Wisconsin which is free to do, and let everyone know that DTV are ripoffs!!! I suggest everyone else do the same.

I am also filing a complaint with the BBB. But it sounds like that does nothing either.

Before I cancel my service I am contacting my credit union and request a new debit card with a new number so they cannot steal from my account!!!

Also if they charge me I am going to find a class action lawsuit and join them in suing DTV!!

Company: Direct TV
Country: USA
State: Colorado
City: Greenwood Village
Address: PO Box 6550

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