www.myapplianceservice.com / Allen & Son Appliance Repair
All they want is the service fee!

And so I possess a samsung dryer that's 24 months old and also the warmth quit functioning. I named Allen and boy in the future view it and provide me information on the problem. When I am a functional guy I'd my mother there to meet up the fix guy Frank. Frank looked over the dryer, was compensated $45 like a "service-fee" and quit a "bill" with my mother having a absurd support estimate $137.15 for components and $137 for work. When my mother called me to inform me the problem I'd particular concerns tha i required responded by Frank. THe left no-contact data next to the 800 # which would go to the primary office. The primary office includes a plan of not permitting the service-man to stay connection with the customer once they abandon the phone call. So here I'm with essential concerns un answered and also the service-man and also the Allen and Boy got settled however i dont have further data. After 3 trys to be on-hold for more than 20 mins i eventually got a call-back from the "supervisor." The supervisor stated the bill which was left from the support technology must have all of the data required such as the component # (s). I confirmed all the information on the bill and there's just 3 facts. Issue - heating element construction component pricing $137.15 and work est. $137. Not really the component #! And so I request the "supervisor" while there is no data that i anticipated written down, may I consult with Frank to obtain his specifics. The supervisor again informs me that Bob wrote down eveything about the bill WITH NO I can't talk to him straight. I needed to understand what exaclty concerning the heat assebly was incorrect because there are many thermostat and moisture devices that opt for it. Can it be essential to substitute the entire construction!? I couldnt choose to think them or trust them. The cost to repair it's 1/3 the price of a brand new one. Don't spend your cash or period with Allen and Boy equipment repairbecause all-they need is the sercive charge!

Company: www.myapplianceservice.com / Allen & Son Appliance Repair
Country: USA
State: California
City: Thousand Oaks

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