Bray and Scarff
Horrible service

We bought just one device machine/dryer combination to get a use within a little condo in early 2006. The equipment cost roughly $1200.inside a couple of months the dryer quit functioning. Bray and Scarff fixed it under warranty after which inspired us to purchase a long warranty. Great guidance, since the dryer quit functioning again a couple of months later. They set it. It worked for another couple weeks.

We finally chose to ask them to try to repair it again. The very first time we named, they stated the specialist could be out between 12 and 5 (thus much for likely to function that evening). He ultimately managed to get at 6:30, through which period we were eliminated and couldnt allow him in. He was planned to return fourteen days later. Whenever we named to discover what period he was coming, the support division informed us they understood that which was incorrect (despite the fact that no body have been out to check out the equipment), they'd requested the part also it might take-two months in the future in. Three months later, the part arrived in.

The technology came to displace the component. He did not appear to possess the smallest thought the way the machine / dryer really worked. While he was completed, we tried it out. The dryer did not work on all. He questioned me to sign his document. I told him I'dnot signal it since he did not fix something. He got his resources and strolled out the doorway without saying something.

After I called back again to protest, the support table stated the support supervisor might contact me very first thing each morning. Which was per month before. After I named nowadays the support supervisor was "out."

I've no cause to buy something from Bray and Scarff later on. They market items which are expensive and non functional, and back it-up with horrible support.

Company: Bray and Scarff
Country: USA

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