Directv
Charged the $26.50 One-Time Fee Three Times Plus Bank Fees

DirecTV offers free 3 mos. service plus up to 4 free units (that will cost you 5.00 each per month in addition to your service) with free installation. There is a "one-time" processing fee of 25.00 (plus 1.50 Tax?) that is non-refundable. I signed on, and my bank account got charged twice for the one-time service charge! I called them right away, and it looked like it was corrected. Three days later, I checked my bank balance only to find it was in a negative condition!!!

DirecTV has now charged me THREE one-time service charges of 26.50!! I called them again and explained what happened. They said they see it was a mistake. I asked them to correct their mistake and refund the bank fees that are now against my account because of it. They said they would have to look into whether or not they can do that! Needless to say, although they fixed the two errors, they didn't fix the 60.00 in fees, and I have still paid three one-time fees! I don't want their poor system. It's a ploy to get the 26.50. If they have enough people sign on for a non-refundable processing fee and bungle it up each time, then they're doing well! Stick with cable; at least their dishonesty isn't cloaked.

Company: Directv
Country: USA
State: Florida
City: Boca Raton
Address: 3350 NW Boca Raton Blvd, A-26
Phone: 8002030008

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