Directv
Satellite Dish Television AKA ripoff! Charges a non-refundable 25.00 (1.50) one time service charge 3 times! Won't refund or correct 60.00 in bank service charges for their erro

Directv offers free 3 mos. Service plus up to 4 free units (that will cost you 5.00 each per month in addition to your service) with free installation. A "one-time" processing fee of 25.00 (plus 1.50 Tax?) that is non-refundable. I signed on, and my bank account gets charged twice for the one time service charge! I called them right away and it looked like it was corrected. Three days later, I check my bank balance only to find it is in a negative condition!!!

Directv has now charged me THREE one-time service charges of 26.50!! I called them again, explained what happened, they said they see, hee-hee it was a moistake. I asked them to correct their mistake and refund the 60. Oo in bank fees that are now against my account for their mistake! They said they would have to look into whether or not they can do that! Needless to say, although they fixed the two errors, they didn't fix the 60.00 in fees and i have paid Three one time fees still! I don't want their crappy system. It's a ploy to get the 26.50. If they have enough people sign on for a non-refundable processing fee and bungle it up each time, then they're doing well! Stick with cable, at least their dishonesty isn't cloaked.

Company: Directv
Country: USA
State: Florida
City: Boca Raton
Address: 3350 NW Boca Raton Blvd, A-26
Phone: 8002030008

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