Video Only
Video Only Clackamas, OR Deceitful, Dishonest, Scam tactics, Very Disrespectful
- 12-24-2009
- 14
Electronics and household app.
Bought a Samsung LCD by the end of November but was told that the tv is on back-order and will be delivered 10 days after my purchase. Ten days later I called Video only asking about why they haven't called me, they said that it is still not in the store. Two weeks later I called, nothing. 3 weeks later, 4 weeks later... I then called to tell them that if they don't have my Tv then I will need my money back, they said, unapologetically, fine...
I then went to the store to get my money refunded, after I signed the refund slip, they tell me that the refund will not show on my account sooner than 4 weeks. (Because they fedEX the refund slip somewhere else to be processed).
Knowing that I purchased the TV as a christmas present, and it was December 24th, when I was leaving the store, the guy tells me with a sarcastic look on his face, "MERRY CHRISTMAS".
Company: Video Only
Country: USA
State: Oregon
City: Clackamas
Address: 8200 Southeast Sunnyside Road
Phone: 5036538200