Cricket Wireless
Poor customer service

I ordered 2 cell phone through the cricket order line (via phone live person taking my order) my shipping information was entered incorrectly by cricket when i recieved my fed ex tracking number i found out my phones were being sent to the wrong address and the wrong person i called customer service to correct the shipping error and was told they could not change the shipping address although i was still being charged for the phones ($320.00) i was told someone would contact me in 24 hours to resolve this problem but they did not. I have called 20 times since and cannot get the actual cricket corporate office this is a scam and suggest NO ONE buy cricket phones over the web or phone i need help if anyone can help me resolve this matte

Company: Cricket Wireless
Country: USA
State: Tennessee
Site: mycricket.com

  <     >