TracFone
Poor service
- 10-17-2009
- 13
Electronics and household app.
The costomer service is just so poor. They kept me on the phone for over 180 mins just to change my phone number to a new phone. They told me my phone number did not exist even though I was talking to them on it! The all my data wrong and somehow it was my problem that their datbase was all messed up. I asked to be reimbursed of the time on the phone with them and they would only give me 30 mins, after a supervisor comitted to the full amount. The company will not answer emails and I have had there staff hang up on me or just disconnect trying to Tx a call three times. Get your pre=paid service somewhere else!
Company: TracFone
Country: USA
Site: tracfone.com