Hewlett Packard
HP HP refuses to recall a defective GPU

Wow. It is AMAZING that there are 84 pages of this issue on HP's forum and HP continues to snub
us! Well so far I have called HP 12 times, chatted with an online
support specialist 3 times, and was successfully transferred to 8
different departments! Now I am taking my fight to the forums as well
as continuing to call HP until this issue is resolved. They might regret having me
on their bad side. Here is the backstory: I bought my DV 9500 less than 2 years ago. As of 10/13 my GPU went bad on my laptop. I downloaded a BIOS update in early 2008 that just delayed my laptop failure until my warranty was up. I though update were supposed to help the consumer. Some how HP still see the higher DV 9000 series notebooks with the Nvidia 8600m GS as not faulty. The Catch: Why would a company release a BIOS update to speed the laptop fan if there is no issue with the GPU? As the site http://www.

Company: Hewlett Packard
Country: USA
Site: www.hp.com

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