Hewlett Packard
HP DV9000 Overheats - warranty service

Hewlett Packard and Nvidia Corporation has knowingly sold defective laptops. The laptops overheat and sometimes catch fire. HP is only fixing some of the laptops. I have been told my laptop will NOT be fixed. There is a class action suit against HP and the latest is that a judge has ruled in HP's favor. That ruling is being challenged.in November of HP and Nvidia Corporation knew about the problem. I purchased in 2008. There is an "extended warranty" available for only "certain" video chips. The video chips affected are much more than HP and Nvidia claim. Please see www.hplies.com for all the facts. I contacted HP service and was told that my laptop will NOT be repaired. However, if I send it with $300 it will be fixed. Then of course, 18months later the laptop will overheat and the video chip will fail due to design failure.

Company: Hewlett Packard
Country: USA

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