Hewlett Packard
Laptop Failure
- 05-28-2011
- 56
HP DV9000 Overheats - warranty service. Hewlett Packard and Nvidia Corporation has knowingly sold defective laptops. The laptops overheat and sometimes catch fire. HP is only fixing some of the laptops. I have been told my laptop will NOT be fixed. There is a class action suit against HP and the latest is that a judge has ruled in HP's favor. That ruling is being challenged.in November of HP and Nvidia Corporation knew about the problem. I purchased in 2008. There is an "extended warranty" available for only "certain" video chips. The video chips affected are much more than HP and Nvidia claim. I contacted HP service and was told that my laptop will NOT be repaired. However, if I send it with $300 it will be fixed. Then of course, 18months later the laptop will overheat and the video chip will fail due to design failure.
Company: Hewlett Packard
Country: USA