Best Buy
Geek Squad
- 07-25-2009
- 24
Electronics and household app.
I purchased a HP Digital Camera along with the extended warranty. Within 6 months the camera would not accept a charge. I brought it into Best Buy and was referred to Geek Squad desk. The examined the camera and could not figure out what was the matter. They sent it off and returned it 4 weeks later stating that it was impact damage. The camera door now would not shut which was not an issue previously. There was no sign of any impact and I do not recall the camera which was kept in a neoprene sleeve ever sustaining impact. I will attempt not to buy another item from Best Buy, and certainly not an extended warranty. Should have stuck with Sears.
Company: Best Buy
Country: USA
State: Florida
City: Jensen Beach