A & E Factory Service
No show/poor costumer service

Our machine was said to be set With A & E Manufacturer support on sitting between 1 and 5pm. My partner and that I were equally all day long. At 2:00 I went to check on our email and there is a post-it on our doorway stating "sorry we missed you, we were at 1:52" Well I believe the service-man should have had weekend ideas and looking to get home early w/d our children were sleeping, very home and we've two pets that bark. Therefore there is no means we'd haven't noticed a knock-on the doorway or even the doorbell. I instantly named the organization and described what happened. They explained he must have named before he arrived anyways (which he didn't). They assured me he might nevertheless come that evening. At4:45 I named the organization back again to discover why we nevertheless hadn't obtained a phone with no one had found up yet. They explained the support man was finishing up his work and mine was next which I ought to obtain a phone from him quickly. No-call, no body turned up. I called again at 6:30 and was informed that they might not obtain a your hands on him and that they dont understand why he didn't come, that they might observe he shut his prior work and that he was designed to have attended my spot next. The toughest element is the fact that they'd not deliver somebody out the following business-day. I've to attend until Friday. After I requested to consult with the supervisor, he likewise couldn't assist me and explained that it's simply might work against his specialistis term. Obviously, I've another organization being released to repair it. I'd never make use of this organization, never suggest them to anybody.

Company: A & E Factory Service
Country: USA
State: Oklahoma

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