Mark's Service Pro
Worst service you can imagine

Our expertise (to date) with Tagis Support Expert in Spencer, Iowa

Continues to be terrible.

Our Philips TELEVISION smashed down thirty days after purchase. It'd no

Longer switch on and might simply flash a red-light. After months of

Coping with Philips, they delivered me to Markis Support Expert for that fix.

After I first spoke for them about the telephone, they explained it'd consider

Over fourteen days to obtain somebody out towards the home... Only a little unsettling,

But I had beennot too troubled. They informed be that since it was flashing

A red-light 6 times which means I want a brand new energy panel (or anything).

The support man turned up two hours overdue (I had been informed he'd display

Between 8-12, he turned up at 2:15). He arrived in and just requested for

The sequential number (that we had previously supplied) and stated that he

Could not do the repair with no energy panel. He never looked over the

Television. It was not that used to donot think him, but to create me keep home the

Whole-day to possess somebody ask me anything they currently had driven me

Almonds.

I told him the energy panel must have been requested fourteen days

Previously and he decided. He explained to remain home and he'll discover if it

Arrived in and certainly will return and substitute it if it'd and might contact me

If it'dnot. I waited three hours and he never named.

I called work the following Friday to discover that which was happening and

The (rude) lady explained the component must be requested nevertheless. I

Described that it will have now been requested MONTHS before and he or she did not

Truly care. She guaranteed to contact me in the morning and provide

Me specifics regarding when it may be set. You know what. She never named.

I waited a couple of days and named them again and talked towards the same

Lady. Despite the fact that she understood my title (without me providing any data additional

Than stating I was never called again), she insisted it had beennot her I

Talked to. She nevertheless did not understand what the endure was and again informed

Me that I'd obtain a call-back. SHOCK! I never got called.

Today today I named again and talked to some other woman. The main one

Looked up the purchase and explained the component is likely to be in in per weekapproximately

And it'll be another week before they are able to emerge to complete a

Fix. After I relaxing described that I had been upset over their support,

She simply kept saying 'yes'. No apology, no regret due to their continuous

Lies and waste of my period.

At this time I it's been 50 times since I have named Philips along with a

Month since I have named Mark's Support Expert. It'll be two-three

Weeks prior to the Television is mounted easily depend on the belief that Tagis

Support will remain true-to their term (that will be impossible).

I would recommend which you NEVER rely on them. Actually. They've the toughest

Support imaginable.

Company: Mark's Service Pro
Country: USA

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