Matter Of Fax
They Have My Money I Don't Have My Lamp After a month, they shipped the wrong product, now they are dragging their feet about replacing it Internet
- 11-24-2008
- 35
Electronics and household app.
3 months ago I ordered a replacement lamp for my projector. I was told I would have it in 2 to 3 weeks, finally after a month it was shipped. When I tried to install the lamp, I found that they had shipped the wrong product. I sent it back to them using UPS, I had UPS email them the tracking number, and after 2 and a half weeks, I did not hear anything. When I emailed them they stated they needed a tracking number. If I cancel the order I have to pay a 17.5% restocking fee, and I don't even know if they have the correct lamp to ship me.
Company: Matter Of Fax
Country: USA
State: New Jersey
Phone: 8004333329
Site: www.amatteroffax.com