Sears
Icemaker repaired four times with wrong parts

Electronics and household app.

I have had Sears come out to repair an icemaker 4 times with the same results - ordered wrong part or fixed to break again within 3 weeks. Have talked to customer service on 4 occasions and have been given a different answer to 2 different questions. I will never again walk thru a Sears much less buy anything from Sears the product is bad and the service, or what they call service, is worse. If I was buying an appliance today I would try and find a "local" appliance center or just buy on price. Sears would not be on my list if they gave it away and I now know first hand why the company is in so much trouble. They will fall off the face of the American landscape and I will no longer feel sorry.


Company: Sears
Country: USA
State: Florida
City: Jacksonville
Site: sears.com
  <     >  

RELATED COMPLAINTS

Sears
Refrigerator Repair Delayed 11 Days for Long-Time Customer

Sears Appliance Repair
Refrigerator Repair First Available Appointment Over a Week Away

Sears
Promised $32.99 second appliance service fee became $65, only gift card offered

Sears home repair service
Warranty Appliance Repairs Take Ten Days to Two Weeks

Sears
Icemaker Replacement Failed and Technician Missed Two Appointments

Sears
Two-week wait for dishwasher repair despite service contract

Sears
Service Charged $150 for Under 20 Minutes Replacing $16 Part

Sears home repair service
Refrigerator Repair Technician No-Show Despite Repeated Assurances