T-Mobile
Paid Extra $200 Fee but Charged Twice, Collection Letter a Year Later

When my husband and I decided to try another cell phone company after our contract was up with t-mobile, they decided to charge us an extra $200.00 when we refused to pay it we were bombarded by phone calls. We then got a notice in the mail saying if we pay the $200.00 we owe they won't charge us the extra $200.00 they tacked on for unknown reason. That night my husband got a phone call from T-mobile so my husband paid the $200.00, so when we got our bank statement we noticed they took out the whole $400.00, we just let it go because it would just be a big headache trying to get it back. So a week ago we got another letter from a creditor representing T-mobile again saying the exact same thing it said a year ago so I called and I told them I paid that a year ago. I am in the process of looking for my bank statement showing we paid but if I can't find it I'm not paying again, what crooks.

Company: T-Mobile
Country: USA
Site: t-mobile.com

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