United Cellular of FL
Client disrespect

I bought an ACCESSORY for $39.99 in a SPRINT store. Whe I got home i realized that the item didn't fix on my phone. I check, the same day, online the return policy of SPRINT-ownwed store and they have 30 days full refund. So I went to the store to return it on May 13,8 days later, and then they gave me "THE RECEIPT" that says "only 7 days to return...". And the manager gave three options: 1 exchange item (i dont want any ot their items); 2 credit in the store (i just passed by the store and bought the charger and I dont think to buy anything more in the store) and 3 they charge me 25% of the sales (i don't agree with that). Of course something that could'n be forgotten the item is intact not even open. And i have visited the store 3 times since May 13.

I have called many SPRINT numbers (Sales Support, Customer Services, etc) and they just don't find a solution to my problem because "I'M NOT SPRINT CUSTOMER".

Company: United Cellular of FL
Country: USA
State: Florida
City: Hialeah

  <     >