T-Mobile
Poor service!

Be very careful if you're traveling overseas with your T-Mobile phone. They have started a new scam where - if you get a call while overseas, and you don't answer it - you will still be charged for one minute - AND - they charge for another minute for a call to Santa Barbara, CA. What is going on apparently, is, they are charging for the incoming call, even if it is not answered. And then they are charging to route the call back to the Sanata Barbara, CA, which is T-Mobile's voicemail, even though no voicemail is left by the caller. This happened to me 3 times this past summer - Bahamas, Hong Kong, and China, and they did it for all 3 countries. For every incoming call I got, but never answered, there was a duplicate call back to California. I never answered any calls while overseas, because I only used my phone for email/data. And I had only a few voicemails, but T-Mobile charged as if every caller had left a voicemail.

This is a new scam, because it didn't happen last year. I'm really amazed it's going on, because it's so blatant. The charges added up to close to $500 for me.

Company: T-Mobile
Country: USA

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