Virgin Mobile
Charging for incomming calls
- 08-26-2008
- 19
I have a cell phone from 'Virgin mobile USA' and I choose the '18�¢ TALK' as TALK PLAN.in this plan there is no charge for incoming calls. After one month later I recognize that they are charging me for every thing even for incoming calls. Now, I am afraid to open the light on my cell phone, because Virgin Mobile may charge me for that.
I have tried to reach the 'Virgin Mobile Customer Service' but they do not reply to my emails. They sent an email which says that I am not being charged for 'INCOMING CALLS' but they are charging me.
Last ten days incoming calls are recorded on my phone. I have sent these records to them but they do not replied yet.
And I am being charged for incoming calls. Can somebody help me about that?
I dont remember that I sign something which was аbout: I am accepting that I can be charged for incoming calls???
Company: Virgin Mobile
Country: USA
State: Florida
Site: virginmobileusa.com