Samsung
NO support online or through distributors for parts and accessories

Samsung refuses to answer emails to customer service and evasive on the phone to support the purchase of parts and accessories of their products. I purchased their DVD Camcorder, SC-DC164, and soon found out no one, including the store where I bought it, Conn's, has extra batteries for them.

When I lost the AC power adapter I also learned no one carries them or even able to supply them.including Samsung themselves. Which, if you go to their website, their parts source is ONE third-party company that doesn't have them either. (You can't purchase any parts directly from Samsung)

Company: Samsung
Country: USA
State: Texas
City: Conroe
Site: samsung.com

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