Best Buy
Free Trial Issues Offer Turned Into 24-Issue Magazine Subscription

I am a pretty savvy consumer. I bought a DVD at Best Buy, and at the register, the cashier said "You get 8 free issues of Time Magazine". I said "Great!"
The cashier ran my credit card, and then she said "Oh, the signature did not go through", so she ran my card again.

When I got outside and read my receipt, It said I purchased a 24 issue subscription to Time Magazine with 8 trial issues! YIKES!

I went back inside the store, and asked the manager to take the TIME Magazine subscription off. She told me she could not!!! I insisted that if I bought it here two minutes ago, she should be able to cancel it. She said no, I would have to call the 800 number. Total B/S. I don't have time for this crap!

I returned the item purchased, but I still think the magazine subscription is coming. Now I have to watch for it and use my precious time to cancel it.
I will be writing to Consumer Affairs on Monday. I will not give Best Buy any of my business again!

Company: Best Buy
Country: USA
State: New Jersey
City: Paramus
Address: Route 17
Phone: 2016525794

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