Dish Network
Hard to cancel service and harassing sales calls after canceling
- 08-09-2006
- 8
Electronics and household app.
Dish Network has the worst customer service imaginable and do not support their own hardware. I had defective Dish hardware and after I was forced to purchase a warranty for equipment I don't own I was still made to pay $29 for a service call to replace defective parts, after the service call my equipment worked for less than a week and then I had to call again, they tried to charge me for another service call so I decided to cancel my service. It took 3 phone calls to get someone to actually cancel my service (after I heard every sales pitch possible).
After "cancelling" my service I started getting harrassing phone calls from Dish (literally 1 every 30-45 minutes for over a week) trying to sell me on their service after I already had digital cable installed. To top things off, I received 2 horribly damaged boxes to send my receivers back in and they wanted me to remove part of the dish on my roof and refused to send a tech to remove it. If anyone is considering switching to Dish, don't.
Company: Dish Network
Country: USA
State: Texas
City: Dallas
Phone: 8003333474
Site: dishnetwork.com