Best Buy
"bait & switch" operation, does not have advertised items in stock

I was looking for a car stereo and in a Sunday newspaper insert, saw a "Best Buy" ad. Three days later I went into a store in Wilmington, Delaware (465) and was disappointed to find the stereo that I wished to purchase was "out of stock." I purchased a more expensive system and had it installed by "Best Buy." Six weeks later, I was looking through another "Best Buy" circular, only to find the same system with free installation! I went back to the store that I purchased the system from and they said that they guarantee their prices only for thirty days. I wrote a letter to the President/CEO of "Best Buy", Brad H. Anderson and received a reply stating that there was nothing that they could do for me. I may be out $46.99, but "Best Buy" has lost a customer for life!

Paul
West Chester, Pennsylvania

Company: Best Buy
Country: USA
State: Minnesota
City: Prairie
Address: 7075 Flying Cloud Drive, Prairie, MN 55344
Phone: 18882378289

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