Best Buy
Ripoff not willing to replace expensive television

Purchased Plasma big screen from bestbuy on 11/22/05 have had problems with no getting a picture since 1/27/06. I have had 2 service calls in february and was told the parts are on back order with no est. Time of arrival. I had been in contact with the store manager and corperate office. I was told that I would have to wait until parts arrive and the tv is repaired. I feel that bestbuy is not being very active since they have promised me return phone calls that never happen. I have been patient so far but feel that Iam not important to them and not being able to enjoy my purchase of 3,000.00 dollars including
there ext warrenty. I have tried e-mail to the Toshiba Corp. But their web site is not up and running.

THANK YOU
for any help

Company: Best Buy
Country: USA
State: Illinois
City: Orland Park
Address: 159th & Lagrange Rd

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