Vonage
Ripoff, No Service, No refunds, No Nothing!

Recieved defective equipment from Vonage, could not recieve incoming calls UNLESS it was via "call waiting". Had to reset the box 8,9 times a day just to make a few outbound calls. Recieved ANOTHER defective box after Vonage rep promised to re-set my "trial period" to when the new box was sent (Lie, don't believe their lying customer non-service reps, get it in writing).

Vonage refuses to pay freight to return THEIR defective devices, then charged me $99 for the damned things!

Zero customer service, low quality equipment, they don't accept third party billing for long distance (their rates overseas are way to high), I had to pay $175.00 total for a service that never worked! What a ripoff!!!

Company: Vonage
Country: USA
State: New Jersey
City: Edison
Address: 2147 Route 27
Phone: 7325282600

  <     >