Conns
Ripoff LIED ABOUT REPAIR FEES houston

Electronics and household app.

Conn's Repair technitian came out to give a price on what it would cost to fix a big screen which had been purchased from their store for less than a year. The technian gave a price of $400.00 called back and confirmed the price by phone but, I was instructed by the repair department that I would have to go inside the store and pay for the service so that they could order the part.

I went into the North Freeway and I45 office in Houston Texas. I asked why should I have to pay for service before it was rendered. When I tried to get a refund and just stop the whole thing. The asst. Manager said to call his manager the next day becuase he did not know how to refund my money. At the same time the repair department was telling me we will fix your set and everything is paid for in full. How about when the tech did come out he wanted $289.00 more, and said that the tech gave us the wrong price.

I took this to higher vp's in the company and they would not return my emails or phone calls. I contacted The Better Business Bureau. The result was un resolved,
Conns is just that conns they are a part of refurbushed materials that is affiliated with frys.


Company: Conns
Country: USA
State: Texas
City: BEAUMONT
Phone: 2815916691
  <     >  

RELATED COMPLAINTS

Conns In Dallas
Conns 1 month and counting With a dead 60 inch plasma TV. I guess my ext warranty i got suckered into buying doesnt really do what they told me it would do. I'll Never Buy From CONns again

Conns
Refuses to repair or replace 50" Plasma bought in Nov

Conn's
Worst customer service - LGHDTV

Conns
Ripoff Promise to assist with getting a product they sold repaired and never followed through

Conn's
Subject Conns's We bought a

Conn's
Conns Broken LapTop - Toshiba Hi Def. DLP Projection TV

Conns
Gave run around about replacing defective item even under the warranty, company continued to lie about how they were handling situation

Conn's
Conns is not what I expected - Samsung Washer and Dryer Top of the Line

Conn's Appliances
Conns Refused to properly repair / falsely asked property manager to issue Criminal trespass warning to prevent me from coming back

Conns
Refuses to honor warranty avoids calls mfg states part delivered to Conns but yet no repairs ripoff!