Conn's
Worst customer service - LGHDTV

Miscellaneous

Very aggravated with Conn's. I purchased a 50" lg plasma tv and within the 10th day of having it in my home it started to mess up, so I went to the store and spoke to the manager about getting it exchanged, he stated I was still within my 30 days that hew would exchange it but that I would need to contact customer service first to make sure it wasn't customer damage. It took 2 weeks to get a tech out to look at it. Then a second tech came the next day to inaspect it again he comwes back a week later and says he fixed it. Now 1 1/2 month later another tech calls and sys my part is in that he needs to aschedule a day to come install it. Bottom line is I shouldn't of had my tv repaired in the first place because I was wqithin my thirty days and conns does not satisfy the customer and are very misleading. I have contacted the BBB due to a poastcard I had received saying they have been having many customer complaints. So if you have. A problem with conns don't waste your time contact BBB. I hate conns


Company: Conn's
Country: USA
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