Best Buy
Sony TV problems under warranty brushed off by service plan

I purchased a $1,500 Sony Vega 36" Flat Tube TV with 4-year performance plan that I have had for 4 years. It hasn't worked properly since shortly after I bought it in December. The TV would not respond to the remote control and would occasionally turn itself back on 2-5 min's after you turned it off and left the room.

I have called Best Buy and the only service I could get was new remotes, and they wanted to charge me to come out and check out the problem. I called Best Buy a couple of days ago and they told me the warranty has expired and there is nothing they can do, even though I called them BEFORE the warranty expired.

Company: Best Buy
Country: USA
State: Ohio
City: Mason
Address: 9871 Waterstone Blvd
Phone: 5136837777

  <     >