Toys R Us
Toys R Us Matches Squat - Disney Princess Dream Castle

I purchased the Disney Princess Dream Castle for my daughter thinking that it was $169.99 as ticketed on thier shelf. After being rung up I thought the total was too high. I looked at my receipt and they charged me $189.99!! Being pissed off that I was running late to get my daughter from school I then went and waited on the customer service line to get the difference back (after taking a photo of the shelf of course). They gladly gave me my money back but the thing that really got me was the commercials they had that they match prices. Well Walmart had the same item I just purchased for $139. I brought a printout to the store and was told that they only match "flyer" prices. That is NOT what is advertised! Their polices all around SUCK!

Company: Toys R Us
Country: USA

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