Ancestry
Family ripoff entered my account and took money, when the order i made to them should have cancelled

On June 3 I ordered from Ancestry several days later I decided I did not want to continue with the oeder. I called the company and spoke to a gentleman (sorry I do not remember his name) I told him that I decided not to keep the package deal and wanted to cancel. He said you've got the free trial go ahead and keep it until it's over I told him I wanted to cancel now because I might forget in which I did. I'm on a fixed income and cannot afford the money this is why I changed my mind and wanted to cancel. Undoubtedly he didn't cancel because on July 7 my account was debit $99.95 putting my account in an overdraft position. Please Help.

Company: Ancestry
Country: USA
State: Utah
City: PROVO
Address: 360 W. 4800 N
Phone: 8077057000

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