Ancestry.com
Complete ripoff

Internet & Web

I signed up for one of those "Free 14 Day Trial" memberships and when I tried to cancel had to call their 1-800 number. I was talked into trying it "free" for 30 more days. What a huge mistake. When I tried to cancel on the 28th day not only was I told I would not get a refund but I would be charged 24.95 every month for 12 months.

After much screaming and being transferred I was told they would cancel the 12 month deal but still charge me 49.90 (24.95 for two months) which I still do not understand.

I have sent repeated emails since July of this year with no results.


Company: Ancestry.com
Country: USA
Site: ancestry.com
  <     >  

RELATED COMPLAINTS

Ancestry
Ripoff dishonest fraudulent Orem Utah

Ancestry.com
Ancestry.ca Sets you up to take your money

Ancestry.com
Myfamily.com ripoff, free trial cost $100, difficult to contact

Ancestry.com
2 week trial rip off

Ancestry.com
Thrives on charging annual membership to people who do a free trial

Ancestry.com - MyFamily.com
Ancestry.com & Myfamily.com free trial ripoff cost me $100! They will not cancel! Dont use them!

Ancestry.com
Ripoff

Ancestry.com
Liars Thieves On-line

Archives.com
Consumer Report

Ancestry.com
Family tree. Amcestry