Capital One Payment Protection Plan
Payment protection paid only part while late fees accumulated

Education & Science

Capital One Payment Protection stated to me that Capital One tells payment protection what to pay on monthly payments and on permanent disability payments. I was out of work due to a permanent disability and also unemployed at one time and Capital One told payment protection to pay only partial payments in order for me to accrue overlimit fees and late fees because full payment was not being made at anytime since I have had this suppose to be protection plan that destroyed my credit as I was unaware that full payment was to be made according to Capital One.

I then became permanently disabled in November I was harassed daily by Capital One and at this point my balance due to overlimit fees and late fees $1190.02 that was paid in full in January I contacted payment protection with my permanent disability statement I was told since my credit limit was only $400.00 I was only being reimbursed $356.00 and all late and overlimit fees would not be applicable.

My question is how can they legally reimburse. $356.00 after I just paid the total amount who was going to pay the remaining $834.02 if I had not paid this in full prior to payment protection reimbursing me $356.00 would I be responsible for the $834.00 I was not reimbursed or did someone at Capital One pocket this money like they did at Enron they have been professionals at this for so long now, how can this be legal in any way they just had a class action suit against this company over late fees and overlimit fees and I did not receive a dime nor was I ever notified.

If you know anyone that has a copy of the payment protection agreement can you please forward it to me.


Company: Capital One Payment Protection Plan
Country: USA
State: Virginia
City: Richmond
Address: PO Box 85184
Phone: 8008307514
  <     >  

RELATED COMPLAINTS

Capital One
Payment protection claim rejected and companies blame each other

Capital One
Payment protection paid late and minimum causing over-limit fees

Capital One
Payment Protection Fees Not Waived During Disability and Unemployment Claims

Capital One
Unexpected Payment Protection Fee and Overlimit Fee on $300 Limit Card

Capital One Bank, N.A
Late and over-limit fees charged despite payment protection coverage

Capital One
Insurance Partner Never Paid Full Minimum Payments During Claims

Capital One
Payment Protection Forms Ignored and Balance Grew to $1375 in Collections

Capital One
Payment Protection Plan Denied After Job Loss

Capital One Services
Cancelled payment protection plan still billed every month

Capital One Bank
Pyramiding Late and Overlimit Fees on Two Cards