Capital One Services
Cancelled payment protection plan still billed every month

Back in October I cancelled a worthless payment protection plan. They have billed me for it every month. I keep calling the payment protection plan tells me to call Capital One and Capital One tells me to call the payment protection plan.

I have called back and fourth between the two several times with no satisfaction. One man even tried to convince me that it was a credit each month and it was somehow being accidentally added instead of being deducted. I am temporarily unemployed and financially stressed to the point of dropping my college classes. I am looking for full time employment. Anything you could inform me of on how to handle this situation would be deeply appreciated. Thank You Patsy

Company: Capital One Services
Country: USA
State: Virginia
City: Richmond
Address: P.O. Box 85015
Phone: 8009033637

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