Capital One
Payment Protection

I was laid off my job in Jan of 09, and have been unable to find employment (like thousands of others) but managed to continue to pay my bill. I called Capital Ones Payment Protection Plan to get it to start making my payments. They told me I had to apply for their protection within one year of losing my job and that there was nothing anyone could do about it. So I am just out of luck. So I called Capital One (4 times) and was told how sorry they were that this happened & they could see I was a great customer and was never late on my payments, but they could not do anything either. The did refund approx $75.00 dollars to my account. Now they can add fees and ruin my credit and hound me into the ground for money I don't have and should have never had to worry about. I'm being punished for trying to be responsible and pay my debts instead of relying on others to cover my bills, even though I have been paying this premium for years. It's a very sad day for this country when companies are allowed to thrive off the backs of unemployed & sick people.

Company: Capital One
Country: USA
Site: capitalone.com

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