Wal-Mart - Claims Management
Employee Backed Into Car and Claims Management Denies Claim

I was going to Wal-Mart to have my tires rotated and balanced. As I was pulling into the back of the store to park my car, a Wal-Mart employee backed into me with another customer's car. The police were called. A video was taken of the accident. The manager came out and took pictures immediately.

After I did some shopping and returned to pick up my car, the manager told me that they viewed the video and it definitely was the employee's fault. In fact, she said that the employee was terminated on the spot because he falsified his employment application and did not have a valid driver's license. She told me to obtain two estimates.

I obtained my two estimates (damage around $720 to $750). Turned them in to the manager. Several weeks went by and I did not hear anything. Called the Wal-Mart store and the manager no longer worked for them. Nothing had been submitted to their insurance co.

Finally the insurance co called (Claims Management, Inc) and told me that they were denying my claim as the accident was partially my fault. How can this be, when the employee backed into me???

Company: Wal-Mart - Claims Management
Country: USA
State: Arkansas
City: Rogers
Address: P O Box 5020
Phone: 8005270566

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