United American Insurance Co
Stealing from Bank Account after Policy cancellation

On 10/07/07 My spouse faxed the Co. & requested her health ins. Policy be cancelled as of Midnight 11/30/07 & Automatic premium deductions be stopped after the November payment. This was done due to her Medicare coverage beginning on 12/01/07.

When there was no response to the Fax, I followed up with a phone call. The woman I spoke to told me that none of the people we normally dealt with were still working there but she had received the Fax & would handle my wife's request.

I thanked her & thought no more of it until I received our next Bank Statement which showed a premium deduction for December.

I have been phoning daily in vain. All I get is an answerihg machine & no one returns my calls.

I called my Bank & found that they had deducted another premium for January.

To date, they have taken $1,041.90 which we did not owe.

Tomorrow I'm filing a complaint with the State Insurance Commissioner's office to see what suggestions they may have as to how I can stop these bank drafts & recover our money.

Company: United American Insurance Co
Country: USA
State: Florida
City: Ocala
Address: 1515 E. Silver Springs Blvd
Phone: 3528677717

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