ViaTalk
Failure to disclose crucial information
- 08-20-2007
- 13
I signed up for ViaTalk right before I hear all over the internet about Sunrocket going under. This was before they offered options. I now just got my adapter (Linksys). Which they fail to disclose that it will not operate with a hub, only a router (Linksys). I was on hold for 2 hours to help me install the thing only to be told I would receive an email that generally fixes about 95% of the problems. Mine is the other 5%. I get back on the phone and hold for another 3 hours tonight. Only to have their tech tell me I need to buy more equipment!
Company: ViaTalk
Country: USA
State: New York
City: Clifton Park
Site: viatalk.com