Linksys
Warranty Began Four Months Before Router Purchase Date

On 9/13, I purchased a Linksys router, model BEFSX41. After 8 months the router stopped functioning. When I called Linksys and read off the serial number I was told the router was no longer under warranty. There was a lot of confusion because of the poor English the technician spoke. I was finally able to understand that the warranty started from a manufacturing date and not from date of purchase.

Not believing my ears I hung up and called again. I was told again by another technician that my warranty did in fact start 4 months before I purchase the router. To put it another way, one third of my warranty was gone before I even thought about purchasing a Linksys router.

I was so pissed I could not continue to talk to the Linksys tech so I just hung up.

I am not going to pay to deal with thieves like that. I say thieves because only a thieving mind could come up with this type of warranty.

Company: Linksys
Country: USA
Site: linksys.com

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