Roctel
ESBI Deceptive practices on the Internet to get you to unknowingly sign up for their services

Education & Science

I made the unfortunate mistake of ordering magazines from Publishers Clearing House on the Internet. Once I put in my address and phone number for my orders, I was presented with numerous webpages of advertisments. At the bottom of most pages was a button to click that said " no thanks" and then off to the next page. Well, before I knew it I had clicked on a button that said " if you're through click here"!

I quickly noticed that my address and phone number had appeared on a form on that page. Well, apparently I had just clicked the button to sign up for this "PRIVACY PLUS VOICE MAIL". I wasn't sure what I just did, until the next day I received a welcoming call from ROCTEL... I was able to get an agent on the line and immediatly cancel the service. At least that's what I thought was going to happen. They said I would get an email about my cancelation. Never did.

I just got my Quest phone bill and to my surprise... A charge of $14.95 for ROCTEL. I immediatly called the the phone number on that page for ESBI or BILLVIEW... (1-888-302-3724) whichever it is. I did talk to someone and told them that I tried canceling that service already and apparently it didn't happen. She said it was their mistake and that she will cancel it and I would get an email (I heard that before!)... And my bill will be reimbused after 2 billing cycles.

So, I'm frigin stuck paying this twice before I see a refund... If any!!!
Lesson learned... Don't ever got to Publishers Clearing House website!!! Even if you think you'll be lucky and win the million dollars!: (


Company: Roctel
Country: USA
State: New York
City: Rochester
Phone: 8662979559
Site: roctelcorp.com
  <     >  

RELATED COMPLAINTS

ESBI Roctel
Charges on verizon bill

Roctel And ESBI
Roctel A Stinking Charge to my Telephone Bill Ripoff

Sbc, Esbi - Roctel
SBC, ESBI And ROCTEL My SBC telephone bill for January has an attachment ESBI Privacy Plus Voicemail Monthly Fee of $16.12 for ROCTEL for 0 minutes. I did not have any knowledge and consent on above voicemail services requested from ROCTEL

RocTel Corporation
ESBI Fraudulent Phone Charges Ripoff

Roctel Corp
Privacy Plus Voice Mail ripoff followed up by harassing phone call

Sbc - Esbi - Roctel
Ripoff, unauthorized telephone charge

Roctel And ESBI
Ripoff phone service that I never requested just appears on my Verizon phone bill! Rochester New York

Orbit Telecom - Esbi - Enhanced Service Billing Inc
Orbit telecom - esbi - enhanced service billing ripoff billed me-no questions asked-why is verizon letting them do this

Slice O Matic
Consumer Report

As Seen On TV website orders
Order forms deceptive, orders are processed against you bank information as soon as information ordered with no button to click to say 'order' Internet