Roctel And ESBI
Ripoff phone service that I never requested just appears on my Verizon phone bill! Rochester New York

On May 10 (2:30 in the afternoon) someone from a company I never heard of (Privacy Plus) leaves a message on my answering machine saying, "they are taking the opportunity to remind me about starting the next month of billing".

Since I had never heard of these people and since I do get a lot of wrong-number phone messages, I just deleted it.

Then my phone bill from Verizon (billing date of April 28) arrived with a $16.72 charge from "another provider" - Roctel! And FOUR times on this one sheet of paper, Verizon tells me to not contact Verizon but to contact ESBI directly for any questions! So it obvious that Verizon expects to receive plenty of customer flack and is trying to head-it-off!!! Unbelievable.
I phoned the phone number for ESBI and of course could only get an automated "customer service" (joke). So I punched in my ten-digit phone number and was told "Your cancellation request has been received. Thank you for trying Privacy Plus". Unfortunately, I have this bad feeling they will not be going away easily or quickly.

Company: Roctel And ESBI
Country: USA
Address: roctelcorp
Phone: 8882953724

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