Capital One Financial Corporation
Closed account billed renewal fee, past due fee, and collection notice

For five years, I have been financially abused by Capital One in all the many and creative ways described on this Website. I did not do much about it because I did not think that I could until recently, when my condition changed drastically and I was able to pay off the entire balance and close the account - or so I thought.

I terminated my account with Capital One on July of this year. I notified them in writing as well as by telephone. I also shredded the card and notified them of that too. I foolishly thought that I was rid of them, but that was too good to be true.

They sneaked in a renewal membership fee the following month. I called and repeated that the account was and should remain closed. I was told it would be and the charge removed. The next month another bill arrived with the same old membership fee plus a past due fee. I made yet another call with the same verbal assurance that it was an error and it would be rectified.
The third bill had all the above plus a notice of my being reported for collection. That third call I made was recorded, even though it was less than polite. Same lame excuses and apologies from Capital One, but two other letters arrived today continuing the harassment and I am briefing an attorney to take up my case.

But that is not enough.

I am a paralegal and I want to fight to the end against these abuses, not just for myself but for us all. I do not care how big this outfit is, the bigger they are, the harder they fall. I have to date, written to the FTC, the BBB, the FBI and the Attorney General's Office, not to mention the CEO & CFO. Of Capital One. I am prepared to go the TV media to expose them, if need be.

Company: Capital One Financial Corporation
Country: USA
State: Virginia
City: Richmond
Address: PO Box 85015

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