Capital One
Late Fees, Membership Fees

Business & Finance

I had applied online for a Capital One credit card and was told that I was approved, and I would receive the terms with my card in the mail. The first correspondence that I received wasa bill from Capital One credit cards. It was informing me that I had a Capital One credit card with a $500.00 limit, a $39.00 annual membership fee, and a $15.00 late fee.
When I called their 800 number to decline the card, I was told that it had been longer than 30 days, and that even if I closed the account, I would have to pay the membership fee. I informed them that the first time I had seen any terms, was when I received the bill notifying me that I was past due. I was told to check with the post office to see if they had a record of my card being delivered (bogus) and told to send a letter to Capital One to see if they would reverse the membership fee, and close the account.
I do not want past due payments on my credit history, so I paid the $39.00 membership fee, and they waived the $15.00 late fee, but how do I get my money back and close the account?


Company: Capital One
Country: USA
State: California
City: City Of Industry
Address: P.O. Box 60599
Phone: 18009033637
  <     >  

RELATED COMPLAINTS

Capital One
Billed for late fees without ever using the card due to membership fee. Richmond Virginia

Capital One Bank
Capital One charged a $150 membership fee for a card what was never ordered Tucson Arizona

Capital One
Unauthorized charge and unauthorized hold on the account

Capital One Bank
Capital one credit card company, ripoff by hidden "membership" fees

Capital One
The ripoff credit card company

Capital One
Will destroy your credit

Credit One Bank
When I signed up for an offer for a credit card online, I am positive I chose one from Capital One. When the card came, the logo looked like the Capital One logo but on close inspection it read Credit On

Capital One
Charge membership fees without ever sending the card - or even activating it - Reported to my credit report. Opened the account on false SSN

Capital One Credit Card Company
Ripoff Gave me a credit card with only $400.00 limit. $69.00 of it was a Member Fee. I canceled card and never got my money back

Capital one
Another capital one rip off