David's Bridal
Poor Customer Service

I recently and reluctantly ventured to David’s Bridal as a request from my good friend for her wedding. I have always been anti-David’s Bridal since it is the Walmart of Bridal design and customer service. This experience just reinstated my detestation for such a gross and impersonal wasteland of white taffeta. David's Bridal is the worst place to shop for not only a wedding dress but for bridesmaid's dresses. The customer service is horrible. They treat you like you are bothering the staff for coming to their store. Unfortunately my friend cancelled her wedding. It was a horrific ordeal and very emotional for everyone. I now have a dress - attached with memories that never happened - that cannot be returned because “All Sales are Final.” I signed a lovely contract in order to walk out of the store with my purchase. But, I also wasn’t intending to pay $125.00 for a dress I was never going to wear. I feel that this large corporate empire of David's Bridal has forgotten the PURPOSE and SCANTITY of marriage. You can’t put a price tag on a life time of happiness - and in this case a halt to a dire mistake for both the bride and groom… but David’s Bridal can certainly pigeon-hole you to sign an “All Sales are Final” just in case life doesn’t turn out the way you planned. Thanks David’s Bridal for being so sensitive and understanding to your clients.

Company: David's Bridal
Country: USA
State: Colorado
City: Colorado Springs

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