David's Bridal
Service

Well I don't really know where to start, there is so much that went wrong.

But first things first MY Daughter and her friend went to look at wedding dress because my daughter was to be Married on October 3. I her mother told here to go looking and narrow down which ones she liked. So she did and me and her grandmother took her to look at the dress that she pick out. And when I saw the dress I knew that this was not the dress for my daughter that she has been talked into it and I expressed my concern right away, that this dress was not the type that she would ware so I got more options out but the young assistant kept talking her about how good the dress look and so on and so on,

So we went with the dress that was $450.00. And by the time we left the store the bill had become $1500.00. Or so. And they were running a special 300.00 off and dress and when I ask about that I was told that the dress that she pick out was not included.

Well about a week pass and my daughter came to me crying, because she didn't like the dress that she pick out that the associate pushed her into getting the dress. So we headed back to David's bridal to see what we could do old by the way we paid cash the first time before we walked out the door.

So I went to the seamstress to see if the dress had at all been alter. And nothing had been done to the dress it was still handing on the rack. So we found her a new dress that I knew that she would wear. And it was beautiful so when it came time to refund the difference they told us they didn't do refunds. So now we are stuck with a $550.00 store credit which I am not sure what i am supposed to do with now that the wedding is over. My major complain is that her dress never left david's bridal never left the store. I should have got a full refund of in cash or check because as be of and organization as daivd's bridal they should have have a much better customer service plan. AND OF COURSE THEY GAVE ME A DISTRICT NUMBER THAT NO ONE WORKS AT ON AND ANSWERING MACHINE.

So if you no any one want to purchase a dress i have a gift card for $550.00 dollars

But i would sent my worse enemy to this place.

Company: David's Bridal
Country: USA
State: Florida
City: Jacksonville

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